Blackboard Possible Service Interuption 2/7/2014

The Blackboard vendor will be performing some planned maintenance procedures on our servers that have the potential to cause brief service interruptions between the hours of 2:00 am and 6:00 am Eastern Standard Time on February 7th, 2014.

This maintenance is not expected to cause any interruption in Blackboard access, but we wanted users to be aware of the potential for a temporary interruption in service.  Any interruptions that do occur are expected to only last a few minutes.

It is therefore recommended that if users are accessing Blackboard during this window that they save all work frequently and complete any tests, quizzes, assignment submissions, etc., outside of this service window.

If you have any questions, concerns, or experience issues after this maintenance has taken place, please submit an IT Support Center ticket the approximate time that the issue happened, steps you took leading up to experiencing this issue, and a screenshot of the error if possible.

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